Terms and conditions for renting Villa Celeste
§1 Validity of the terms and conditions
(1) These general terms and conditions apply to contracts for the rental of the holiday home (Villa Celeste) for accommodation and to all other services and deliveries provided by the provider to the guest. The provider's services are provided exclusively on the basis of these general terms and conditions. (2) The sub-letting or re-letting of the provided holiday accommodation and its use for purposes other than residential purposes require the prior written consent of the provider. (3) The guest's terms and conditions apply only if they have been agreed in advance. Deviations from these conditions are only effective if the provider has expressly confirmed them in writing.
§2 Booking/booking confirmation
Please submit booking requests via the booking request on our website or send them in writing to reservation@villa-celeste.com or give us a call. If we are able to make Villa Celeste available to you within the desired period of time, you will receive a written confirmation and an invoice. The reservation for Villa Celeste is final upon receipt of the booking confirmation and the immediate deposit (see §3).
§3 Payment terms
The deposit of 30% of the total amount must be paid immediately upon booking. The remaining amount is due 30 days before arrival. In the event of late payment, we are entitled to charge statutory default interest of currently 5% above the base interest rate. All other costs that arise as part of the collection process are borne by the customer. The costs of payment, in particular for transfers from abroad, are borne by the customer. All transfer charges are to be paid in full by the tenant, i.e. the full invoice amount must be credited to our account free of charge. We accept payments via bank transfer, credit card or PayPal.
Tourism tax is included in the booking price.
A security deposit is required - a pre-authorization of EUR 2,000 is required 1 day before arrival and is released 2 days after departure.
§4 Check-in and check-out
On the day of arrival, the holiday home is available from 4 p.m. Check-in is possible between 16:00 and 21:00. Self-check-in may be required from time to time and especially late at night. Compensation claims cannot be made if, exceptionally, the holiday home cannot be moved into punctually at 4 p.m. On the day of departure, the house must be vacated by 10 a.m. The landlord reserves the right to charge for late departure. The dishes, glasses, etc. must be cleaned and put away on the day of departure.
§5 Holiday home
The holiday home is handed over by the landlord in a tidy and clean condition with complete inventory. Should defects exist or occur during the rental period, the landlord must be informed immediately. The guest is liable for damage caused by him to the rental property, to the inventory, e.g. broken dishes, damage to the floor or to the furniture. This includes the costs of lost keys. The inventory must be handled gently and is only intended for use in the holiday home. Moving furniture, in particular beds, is prohibited. The tenant is also liable for the fault of his fellow travelers. Damages caused by force majeure are excluded from this. The contract can be terminated without notice if the holiday home is used in breach of contract, e.g. due to sub-letting, overcrowding, disturbance of house peace, etc., or if the full rental price is not paid. The rent that has already been paid remains with the landlord. If there is liability insurance, the damage must be reported to the insurance company. The landlord must be notified of the name and address as well as the insurance number.
§6 Pets
The accommodation of pets of any kind in the apartment is only permitted with the prior written consent of the provider. The provider charges a reasonable additional charge for accommodating animals. If animals are accommodated without the provider's prior consent, the provider may charge a cleaning fee of up to EUR 100.00 (net).
§7 Residence
Subletting and re-letting the holiday home to third parties is not permitted. Passing on the rental agreement to third parties is not permitted. The tenant agrees to Villa Celeste's general terms and conditions and house rules. If the terms and conditions or house rules are breached, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no legal claim for repayment of rent or compensation.
§8 Withdrawal from the trip
A cancellation must be made in writing. Please send an email to reservation@villa-celeste.com, specifically including the name of the person who made the booking and the period of stay if you would like to cancel. In case of withdrawal from the rental agreement, the tenant is obliged to pay part of the agreed price as compensation. The amount of the refund of the agreed price depends on the time until the day of arrival and is calculated as follows: 100% of the advance payments made will be refunded if the cancellation is made 30 days before arrival or earlier.
It is recommended to take out travel cancellation insurance.
§9 Withdrawal by the landlord
In the event of withdrawal on our part, as a result of force majeure or other unforeseeable circumstances (e.g. accident or illness of the host) and other circumstances beyond our control that make fulfillment impossible, liability is limited to reimbursement of costs. After the start of the rental period, the landlord may rescind without notice if the tenant disturbs other tenants despite a warning or acts contrary to the contract to such an extent that the immediate cancellation of the rental agreement is justified.
§10 Liability of the landlord
As part of the due diligence of an ordinary businessman, the landlord is liable for the proper provision of the rental property. Liability for any failures or disruptions in the water or electricity supply as well as events and consequences of force majeure are excluded.
§11 Use of Internet access via WiFi
11.1.Permission to use Internet access via WiFi
The landlord has WiFi Internet access in his holiday home. It allows the tenant to use wireless Internet access for the duration of their stay in the apartment. The landlord does not guarantee the actual availability, suitability or reliability of Internet access for any purpose. He is entitled at any time to allow other joint users to operate the WLAN in whole, in part or temporarily and to restrict or exclude the tenant's access in whole, in part or temporarily if the connection is or has been misused, insofar as the landlord must therefore fear a claim and cannot prevent this within a reasonable period of time with ordinary and reasonable effort. In particular, the landlord reserves the right to block access to certain sites or services via WiFi (e.g. sites that glorify violence, pornographic or paid sites) at any time and at its reasonable discretion.
11.2.Login data
It is used by means of access security. The access data (login and password) may not be passed on to third parties under any circumstances. If the tenant wishes to grant third parties access to the Internet via WiFi, this requires the prior written consent of the landlord and the acceptance of the terms of this user agreement by the third party, documented by signature and full identification. The tenant undertakes to keep his login details secret. The landlord has the right to change the login details at any time.
11.3. Risks of WiFi use, limitation of liability
The tenant is informed that the WLAN only allows access to the Internet, virus protection and firewall are not available. The data traffic generated via WiFi is unencrypted. The data may therefore be viewed by third parties. The landlord expressly points out that when using the WLAN, there is a risk that malware (e.g. viruses, Trojans, worms, etc.) can reach the device. The use of the WLAN is at the tenant's own risk. The landlord assumes no liability for damage to the tenant's digital media caused by the use of Internet access, unless the damage was caused intentionally or grossly negligently by the landlord and/or his vicarious agents.
11.4. Responsibility and exemption from claims
The tenant is responsible for the data transmitted via WiFi, the paid services used and the legal transactions not made. If the tenant visits paid websites or enters into liabilities, the resulting costs will be borne by him. He is obliged to comply with applicable law when using WiFi. In particular, he will: not use the WiFi to access or distribute immoral or illegal content; will not illegally reproduce, distribute or make available any copyrighted goods; this applies in particular in connection with the use of file sharing programs; comply with the applicable youth protection regulations; do not send or distribute harassing, defamatory or threatening content; not use the WiFi to send mass messages (spam) and/or other forms of illegal advertising for the WiFi provided by the tenant to send and/or report a breach of this agreement, this also includes costs and expenses in connection with the claim or defense against it. If the tenant recognizes or must recognize that there is or is imminent such an infringement and/or such an infringement, he shall inform the landlord of the holiday property of this fact.
§12 House rules, general rights and obligations
The guest is required to comply with the house rules. Failure to comply with the following rules will prevent the guest from checking in or being asked to move out of the villa (in this case, the rent already paid will remain with the owner):
(1) No parties allowed
(2) From 13:00 to 15:00 and from 22:00 to 8:00 a.m., guests are asked to comply with rest periods. To avoid interference, television and audio equipment must be set to room volume.
(3) Guests are asked to abide by the pool rules, which are posted on a sign next to the pool.
(4) There is a general smoking ban at Villa Celeste.
(5) Bringing or accommodating pets is allowed after consultation and confirmation. The owner must ensure that the dog does not defecate on the garden plot.
(6) Please handle the inventory stored in the villa carefully (all furniture, pots, glasses, cups, appliances, TV remote controls, textiles). The guest is liable for damage caused by him to the rental property, inventory, e.g. broken dishes, damage to the floor or furniture. This also includes the costs of lost keys or parking licenses.
(7) Guests are asked to leave the kitchen tidy and with washed dishes and pots.
(8) Guests are asked to dispose of trash in the house. Special garbage cans are available in front of the house for this purpose. The containers are placed on the street by one of our employees the evening before the garbage is picked up. We're not going to enter the house.
(9) For the duration of renting the holiday home, the guest is obliged to keep windows and doors closed when leaving the holiday home and to fold in the parasols.
(10) Sublet and rent the holiday home to third parties is not permitted. (11) The gardener and pool service come once a week to maintain the outdoor facilities. They won't enter the house. The day depends on the weather. The laundry service will only enter the summer kitchen to deliver cleaned laundry.
If one of the above rules is violated, the provider may charge a fee of up to EUR 2,000.00 (net).
(12) The provider has the right of access to the holiday home at any time, in particular in the event of imminent danger. When exercising the right of access, appropriate consideration must be given to the guest's legitimate interests. The provider will inform the guest in advance of the exercise of the right of care, unless this is unacceptable or impossible under the circumstances of the individual case.
§13 Written form
There are no further agreements than those set out in this contract. No oral agreements were made. The general terms and conditions are accepted upon delivery of the deposit. §14 Salvatory clause Should one or more provisions of these terms and conditions be ineffective, this shall not affect the effectiveness of the remaining provisions. The ineffective provision must be replaced by a valid provision that comes as close as possible to the economic purpose pursued by the ineffective provision.§15 Jurisdiction. The place of jurisdiction for all disputes arising from the contractual relationship is Munich.